AFTER-SALES POLICY

After-Sales Policy

Keyboard Shipping & After-Sales Service Policy

We are committed to providing reliable shipping services and comprehensive after-sales support for all keyboard wholesale orders.

From order confirmation to final delivery, we ensure transparent tracking, strict quality inspection, and professional customer service support.

Keyboard Packaging
Keyboard Shipping
After Sales Support

Reliable Shipping & Professional Support

All keyboard products undergo strict quality inspection before shipment. We provide secure packaging, efficient international logistics, and full shipment tracking services.

Quality Inspection

Each keyboard is tested before shipping to ensure performance, durability, and compliance standards.

Fast & Secure Delivery

We support air, sea, and express shipping with tracking information provided for every order.

After-Sales Guarantee

We offer technical support and replacement solutions for quality-related issues within the warranty period.

SHIPPING & AFTER-SALES FAQ

1. How long does shipping take?
Shipping time depends on destination and shipping method. Express delivery usually takes 5–10 business days.
2. Will I receive tracking information?
Yes, tracking details will be provided once the order has been dispatched.
3. What should I do if products arrive damaged?
Please contact us within 7 days with photos and order details. We will arrange replacement or compensation accordingly.
4. What is the warranty period?
All keyboards include a standard warranty covering manufacturing defects.
5. Do you provide technical support?
Yes, our support team is available to assist with setup, troubleshooting, and product inquiries.

Professional Keyboard After-Sales Policy

We provide comprehensive after-sales support for all keyboard products, ensuring every wholesale and OEM order is backed by reliable service and technical assistance.

Our policy covers product inspection, warranty service, replacement support, and responsive communication to guarantee long-term cooperation and customer satisfaction.

Warranty Coverage

All keyboards include a standard warranty covering manufacturing defects and functional issues.

Replacement Support

For confirmed quality issues, we provide replacement units or compensation solutions.

Technical Assistance

Our professional team offers remote troubleshooting and usage guidance when needed.

Secure Packaging & Delivery

Each product is carefully inspected and securely packaged before shipment to minimize transit risks.